![]() To cancel an order prior to despatch please email or call us on 02477 675 575. There is no cost for canceling your order before despatch. If you change your mind after placing your order you can cancel at any time before the goods are despatched, regardless of the reason. We want you to be entirely happy with your purchases from us. If your order is out of stock or we don't have enough stock, we will contact you via email or telephone to advise an estimated delivery time. All collections will be made from our store located on the Burnsall Road Industrial Estate, Burnsall Road, Coventry, CV5 6BU. We also offer the possibility for Saturday delivery for an extra charge and the option to collect in-store. If you need an order delivered faster than this, please call us on 02477 675 575 and we will do our best to help. We do our best to deliver your order as soon as possible. The usual delivery time for online orders is 3-5 working days, subject to stock availability. We also do not accept cash payments on collection. We do not take card payments over the phone. Payment by BACS and cheque will not incur an extra charge.Īll orders need to be paid for upfront before despatch or collection. All payments on the website are processed securely through Stripe and PayPal.įor orders over email/telephone, the payment options are BACS (bank transfer), Credit/Debit card from an invoice link, and cheque. These will be available to you on the last step of the checkout process. PAYMENTS, DELIVERY, RETURNS AND REFUNDS POLICYįor online orders, we offer the option to pay by Credit/Debit Card and PayPal. Suface Mounted InstallationĬontact us for more information and IES Files (Photometric Data). You can find more information hereĪluminium Frame with White Finish.
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